FAQ

Meetings at the Pioneer Collective - Ballard

I've booked my meeting, now where do I go day-of?

TPC Ballard  is located at  5101 14th Ave NW, Suite 200, Seattle, WA 98107
Our entrance is on the south side of the building, on 51st Street, just west of Great Notion Brewing. Take the elevator to the second floor. Please check in with our on-site staff person who can show you to your reserved space.

If I have more questions, who should I contact?

Email - ballard@thepioneercollective.com

Phone or text - (206) 207-1050

Can I show up early to set up?
Set up must be done during your allotted rental time.  If you feel you'll need more time, please book an extra half hour or hour on the front end of your reservation.

What amenities are provided for meetings?
We provide the following amenities to meeting guests at no extra charge:

• HD television display or HD projector with HDMI or Apple Display Port connections

• Dry-erase board with whiteboard markers and erasers

• Video conferencing devices including webcam and speaker

• Printing and copying at 25¢ per page

• Hi-speed WiFi internet

• Coffee, tea, and ice water service $0 for 1-6 attendees, $95 for 7+

Why is coffee & tea service automatically added to meeting bookings?

We automatically add this in-room amenity to morning meetings of more than 6 attendees to ensure we have enough beverages for your group and to prevent our members’ coffee bar from being overwhelmed by a rush of meeting guests. Previously, no coffee and tea was included with meeting rooms unless explicitly ordered by the meeting organizer, but too often, this was not communicated to attendees, which led to confusion. Groups of 6 or fewer attendees can access the members’ coffee bar at no charge.

You can opt-out of coffee service upon booking your room if you have paid for an outside caterer to provide coffee, or if your meeting takes place in the afternoon.

I want to schedule a breakout session(s), can I use other areas in the workspace?
Breakout areas and additional conference space can be reserved subject to availability for $25-$75/hour depending on size of space needed.

Where should attendees go to make private phone calls?
If attendees need a separate room for a private call they can contact our staff at ballard@thepioneercollective.com to book a breakout room.

Can I bring in outside catering?
Yes! You can see a list of our approved catering options here. Don’t see your preferred catering on our list? Please reach out to ballard@thepioneercollective.com to inquire!

What’s the parking situation like?
Street parking is plentiful and currently free on the blocks surrounding TPC Ballard. More parking information here

How do I pay?
If you'd like to reserve dates, we will send an invoice via Quickbooks Online for the full amount. From there you can enter in your credit card information on their encrypted site. We accept all major credit cards.

What are your cancellation policies?
All payments are non-refundable. If you need to cancel, a credit equal to 50% may be applied to a *new date when The Pioneer Collective is notified 31 calendar days or more in advance. If given notice 30 calendar days or less, a credit equal to 25% may be applied to a new date (pending availability).

Does the Pioneer Collective offer lactation rooms for new mothers?
We have a lactation are for new mothers on the third floor of the building.

Do you allow pets?
No, with the exception of service animals.

Where should I take my group for drinks / dinner after our meeting?
Ballard and the surrounding North Seattle neighborhoods are full of great spots for dinner and drinks. All of the restaurants below are within walking distance or a short car ride.

• Eater’s Guide to Ballard Restaurants

• Eater’s Guide to Fremont Restaurants