FAQ

Meetings at the Pioneer Collective - Tacoma

I've booked my meeting, now where do I go day-of?
TACOMA - OUR ADDRESS - 1102 A Street, Suite 300, Tacoma, WA 98402
We are located on the 3rd floor of the Courthouse Square building, above En Rama restaurant and bar on the north side of the building. If you enter the building from the courthouse steps, walk down the hall to your right and take the elevators or stairs to the 3rd floor and check in at the desk. Our staff will show you to your reserved space.

If I have more questions, who should I contact?

Email - tacoma@thepioneercollective.com
Phone or text - (253) 201-4180

Can I show up early to set up?
Set up must be done during your allotted rental time.  If you feel you'll need more time, please book an extra half hour or hour on the front end of your reservation.

What amenities are provided for meetings?
We provide the following amenities to meeting guests at no extra charge:

• HD television display or HD projector with HDMI connection + adapters

• Dry-erase board with whiteboard markers and erasers

• Printing and copying at 25¢/page

• Conference phone / speaker (please have your conference bridge set up on your device)

• Hi-speed WiFi internet

• Coffee, tea, and ice water service $0 for 1-6 attendees, $95 for 7+

I want to schedule a breakout session(s), can I use other areas in the workspace?
Breakout areas and additional conference space can be reserved subject to availability for varied rates depending on size of space needed.

Where should attendees go to make private phone calls?
If attendees need a separate room for a private call they can contact our staff at tacoma@thepioneercollective.com to book a breakout room.

Why is coffee & tea service automatically added to meeting bookings?

We automatically add this in-room amenity to morning meetings of more than 6 attendees to ensure we have enough beverages for your group and to prevent our members’ coffee bar from being overwhelmed by a rush of meeting guests. Previously, no coffee and tea was included with meeting rooms unless explicitly ordered by the meeting organizer, but too often, this was not communicated to attendees, which led to confusion. Groups of 6 or fewer attendees can access the members’ coffee bar at no charge.

You can opt-out of coffee service upon booking your room if you have paid for an outside caterer to provide coffee, or if your meeting takes place in the afternoon.

Can I bring in outside catering?
Yes! You can see a list of our approved catering options here. Don’t see your preferred catering on our list? Please reach out to tacoma@thepioneercollective.com to inquire!

How do I get there, where do I park?
Find our recommended parking options here.

How do I pay? Can you hold/reserve my date?
If you'd like to reserve dates, we will send an invoice via Quickbooks Online for the full amount. From there you can enter in your credit card information on their encrypted site. We accept all major credit cards.

What are your cancellation policies for meeting room reservations?
All payments are non-refundable. If you need to cancel, a credit equal to 50% may be applied to a *new date when The Pioneer Collective is notified 31 calendar days or more in advance. If given notice 30 calendar days or less, a credit equal to 25% may be applied to a*new date (pending availability).

Is the Pioneer Collective ADA accessible?
Yes!

Do you allow pets?
No, with the exception of service animals.

Does the Pioneer Collective offer lactation rooms for new mothers?
Yes! We have a Mother’s Room at our Tacoma location available for nursing mothers.

Where should I take my group for drinks / dinner after our meeting?
Downtown Tacoma is full of great spots for dinner and drinks.  All of the restaurants below are within walking or a short driving distance.

Bars, breweries, pubs

• Doyle’s Public House

• Odd Otter

• e9 Brewing Co.

• 7 Seas Brewery

• 1111

Upscale bars, gastropubs, restaurants

• Wooden City - Great drinks, comforting American cuisine, & sincere hospitality in a beautiful space.

• En Rama - (located downstairs) - handmade pasta, small plates and fancy cocktails in downtown Tacoma.

• Le Sel Bistro - Classy eatery offering French-inspired surf 'n' turf, cocktails, brunch & a patio with water vistas.

• Moshi Moshi - Ramen bar that also features other izakaya-inspired treats like dumplings, fried chicken, and grilled meats as well as craft cocktails.

• Cuerno Bravo Steakhouse - Cuerno Bravo is a full sensory dining experience with delicious cocktails, steaks sizzling at your table, and Mexican hospitality.

• Bar Rosa - Hilltop neighborhood cocktail bar. Tasty cocktails, Italian wines, local beers and wood fired Neapolitan pizza.