FAQ

Private Office Suites at the Pioneer Collective

Does the office come furnished?
Yes! Our offices come furnished with desks, task chairs, & filing cabinet. A basic credenza or shelving unit may also be added pening availability & unit.

Do you provide IT and phone service?
All offices come with high-speed wireless internet. We remain hardware agnostic with regard to telephony so you can bring in an existing solution that works for your company. Most of our member companies will use one of three options when setting up phone lines:

Option 1 (recommended) - use your company's existing VOIP service (soft phones or hardware) - plug into Eth, configure, and use.
Option 2 - set up new PBX VOIP lines through one of our re-seller partners e.g. G12 Communications (~$25 per month per line plus setup)
Option 3 - set up analog landline phones through our re-seller partner e.g. Century Link or Rainier Connect (~$65 per month per line plus setup)

Is the WiFi/network secure?
We take network security seriously. You can read about our security protocols here.

Can we bring in our own furniture?
Personal furniture can be brought into your office. If you do not need the provided furnishings, they can be stored at a rate of $300/month.

What if we switch from one TPC office to another, can I bring my favorite chair?
Unfortunately no. The provided furniture comes with the specific office thus it must stay in the original office space. But don’t worry, your next office will also have chairs!

Our office is listed as a 4-person suite but it would be perfect for our 6-person team. Do you make exceptions?
Yes! Additional members can be add to a suite up until the office cap. Each additional team member over the listed occupancy will be $150/month added to the rent.

Can we make modifications to our office—ie. paint the walls, hang pictures, etc?
You may make approved alterations & modifications to your office. Upon moving out, TPC will reset the office to it’s original state. The cost of this will be deducted from your deposit.

Is TPC able to provide additional furnishings?
(Tacoma only) Yes, if you would like decor added to your office beyond the desk, chair, lamp and storage unit, TPC offers a furnishings package at a flat $250 rate. This includes a rug, potted plant, 2 framed art pieces and floor lamp. Additional details can be provided over email.

How many free meeting room hours come with my office rental?
Each office collectively receives 8 hours/month to book in our meeting spaces.

Are we able to display our company logo and/or signage?

An office member signing a 6-month or longer office agreement will be offered one branded decal that TPC will produce and install on your office. All artwork can be sent directly to our staff in the form of a high-res PNG file and will be approved by the TPC team. Turnaround time and installation is typically 2-3 weeks.